Privacy Policy ABC8 – Protecting Your Personal Data

This Privacy Policy ("Policy") is published by ABC8 ("we", "Platform") and describes our privacy practices regarding the collection, use, disclosure, and protection of your personal information when you use the ABC8 website, mobile app, and services.

We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. Every data processing decision we make takes into account the best interests of our members — not just business requirements.

By accessing or using the ABC8 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team for available options.

ABC8 collects your personal information from several sources. Below are the categories of data we collect, the purpose of collection, and the source for each category:

We do not collect unnecessary data. Every piece of information requested has a clear and legitimate purpose. Should you choose not to provide certain information, this may affect your ability to fully use ABC8's services.

Your personal data is used by ABC8 for the following purposes, all of which have a valid legal basis:

• Service provision — Processing registration, deposits, withdrawals, and enabling you to access all games and platform features.
• Identity verification (KYC) — Verifying your identity to meet anti-money laundering and child protection compliance requirements.
• Account security — Detecting and preventing fraudulent activity, unauthorized access, and platform abuse.
• Service communications — Sending important notifications related to your account, transactions, policy changes, and security updates.
• Platform improvements — Analyzing usage patterns to improve user experience, system performance, and overall service quality.
• Legal compliance — Fulfilling legal obligations, responding to requests from lawful authorities, and maintaining required records.
• Marketing communications — Sending relevant offers, promotions, and bonus information — only with your explicit consent.

We will not use your data for any purpose beyond those stated above without first informing you and, where required, obtaining your consent.

ABC8 does not sell your personal data to any third party for marketing or commercial purposes. However, we may share your information in the following limited circumstances:

• Service providers — Third parties who assist us in operating the platform, such as payment processors, cloud service providers, and identity verification companies. They are bound by strict confidentiality agreements and are only permitted to process data for the stated purposes.
• Game provider partners — Gaming companies that provide content on the ABC8 platform may receive the minimum technical data required to deliver a seamless gaming experience.
• Legal authorities — When required by law, court order, or a valid request from law enforcement or regulatory authorities.
• Business transfers — In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity with appropriate notice provided to you.

ABC8 continually invests in security infrastructure to ensure your personal data remains protected at all times. Our technical and organisational security measures include:

• 256-bit SSL encryption on all connections between your device and the ABC8 servers, ensuring that transmitted data cannot be intercepted by third parties.
• Encrypted data storage where sensitive information such as passwords and financial data is stored in encrypted format using industry-leading algorithms.
• Layered access control which ensures that only authorized and qualified ABC8 staff may access your personal data, and only for legitimate work purposes.
• 24/7 security monitoring using automated intrusion detection systems that monitor for any unusual activity on our platform.
• Regular security testing including penetration testing and independent security audits to identify and address any system vulnerabilities.
• Two-factor authentication (2FA) available to all member accounts to add an extra layer of protection against unauthorized access.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. We are committed to notifying you promptly should any data breach occur that may affect the security of your information.

ABC8 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The types of cookies we use are as follows:

• Essential cookies — Required for core platform functions such as staying logged in, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — Collecting information on how visitors use our platform, such as the most frequently visited pages and response times. This data is used in aggregate form and does not personally identify you.
• Functional cookies — Saving your preferences such as language, display theme, and other settings to make repeated use of the platform more convenient.
• Analytics cookies — Helps us understand traffic and usage patterns for the purpose of continuous platform improvement.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the ABC8 platform.

ABC8 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data — Retained for the entire duration that your account remains active on ABC8.
• Financial transaction data — Retained for a minimum of seven (7) years in accordance with Malaysia's legal requirements on financial records and anti-money laundering.
• KYC Data — Retained for as long as required by the relevant regulatory authority, typically a minimum of five (5) years after account closure.
• Technical and security logs — Retained for ninety (90) days for threat detection and security incident investigation purposes.

Once the relevant retention period has expired, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

Under Malaysia's Personal Data Protection Act 2010 and ABC8's policy, you have the following rights regarding your personal data:

To exercise any of the above rights, contact the abc8 support team via live chat or email. We will respond to your request within thirty (30) business days.

ABC8 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect personal data from underage children or minors.

If we determine that personal data belonging to a minor has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account. Any remaining funds will be handled in accordance with established compliance procedures.

ABC8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be posted on this page with a clear effective date.

For significant amendments that affect how we use or share your data, we will notify you by email or in-platform notification at least thirty (30) days before the amendment takes effect. Your continued use of the ABC8 platform after the amendment's effective date constitutes your acceptance of the latest version of the Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the abc8 Data Protection Officer through the following channels:

We take every privacy enquiry seriously and are committed to providing a transparent and helpful response to each of our members.